1. Who we are
Automation for Owners is operated by LZO Enterprises LLC. This Privacy Policy applies to automationforowners.com and related pages, forms, service access flows, support communications, and resources that link to this policy.
2. Information we collect
We collect information you provide directly, information created when you use the site, and limited information from service providers that help us operate the business.
- Contact information: name, email address, company name, message content, support topic, and any order reference you submit through the contact form or email.
- Order and delivery information: service purchased, checkout email, purchase status, secure service access activity, support history, guided intake details, booking details, and records needed to fulfill or troubleshoot service access.
- Workflow troubleshooting information: workflow names, tools involved, expected and actual results, recent changes, workflow links, screenshots or log descriptions, and notes you submit for Workflow Rescue or support.
- Website activity: pages visited, event logs, browser or device details, referring pages, approximate timestamps, and similar operational data used to understand site performance and service interest.
- Communications: email replies, support requests, and other messages you send to Automation for Owners.
3. Payment information
Payments are processed by third-party payment providers such as Stripe. Automation for Owners does not intentionally collect or store full payment card numbers on this website. Payment providers may process billing details, transaction details, fraud-prevention signals, and payment credentials according to their own policies.
4. How we use information
- To operate the website and provide requested free resources, paid service access, support, and setup sprint information.
- To process orders, confirm access, troubleshoot protected links, and maintain business records.
- To respond to contact form submissions and support emails.
- To improve service pages, documentation, checkout flows, and customer support.
- To detect abuse, protect private files, enforce access controls, and maintain site security.
- To comply with legal, tax, accounting, dispute, and recordkeeping obligations.
5. Cookies, logs, and analytics
The site may use cookies, server logs, local event logs, or similar technologies to keep the site functioning, measure page activity, understand conversion paths, prevent abuse, and improve customer experience. Browser settings may allow you to block or delete cookies, but some site features may not work as intended.
6. How we share information
We do not sell personal information. We may share limited information with vendors and service providers that help operate the website, process payments, deliver email, host files, provide infrastructure, detect security issues, or support customer requests. These providers may include payment processors, hosting providers, email systems, logging tools, support tools, and other operational vendors.
When a customer authorizes setup or troubleshooting work involving a third-party platform, limited information may be used inside the customer's selected tools as needed to configure, test, document, or support the requested workflow. Customers are responsible for deciding which tools are approved for their business data and should avoid submitting passwords, API keys, payment card numbers, protected health information, or other highly sensitive records through intake forms unless a secure, approved method is arranged. We may also disclose information if required by law, to protect rights and security, to resolve disputes, or in connection with a business transfer involving LZO Enterprises LLC or Automation for Owners.
7. Data retention
We keep information only as long as reasonably needed for the purposes described in this policy, including service access, support, security, accounting, tax, legal, and dispute-resolution needs. Contact form submissions, order records, access logs, and support records may be retained for business continuity and fraud-prevention purposes.
8. Security
We use reasonable administrative, technical, and operational safeguards designed to reduce unauthorized access, public exposure of private files, and misuse of customer information. No website, email system, or internet transmission is completely secure. Do not submit passwords, API keys, payment card numbers, protected health information, or highly sensitive customer records through the contact form.
9. Your choices and rights
You may request access, correction, deletion, or a copy of information associated with you by contacting support@automationforowners.com. Some information may need to be retained for legitimate business, legal, accounting, security, fraud-prevention, or dispute-resolution reasons.
- You may unsubscribe from marketing emails using the unsubscribe link in those messages, when applicable.
- You may contact us to update support or order information.
- You may use browser tools to limit cookies or similar technologies.
10. State privacy notices
Depending on where you live, privacy laws may provide additional rights related to access, correction, deletion, portability, limiting certain uses, or opting out of certain sharing. Automation for Owners does not sell personal information. To submit a privacy request, email support@automationforowners.com and include enough information for us to reasonably verify and respond to the request.
11. Children
This website and its services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. International visitors
Automation for Owners is operated from the United States. If you access the site from outside the United States, you understand that information may be processed and stored in the United States or other locations where our service providers operate.
13. Updates to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the site after an update means the revised policy applies going forward.
14. Contact
For privacy questions or requests, contact Automation for Owners at support@automationforowners.com.